TinyCat email notices

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TinyCat email notices

1GHA.Library
elokuu 14, 2023, 12:21 pm

Where is TinyCat pulling the email address to send email notices regarding patrons without an email address in their account? During our circ training I have been receiving email from LT/TC about checkouts, returns and overdues in the cases where the patron does not have an email address. Is the source of the address the TinyCat point of contact email address? Or, an address in LibraryThing?

2kristilabrie
elokuu 14, 2023, 2:31 pm

TinyCat sends circulation notices for the patron to the email address on the patron account. We also send notifications to the admin on the TinyCat account (the Main Contact email listed at https://www.librarycat.org/admin/settings/contactsettings), depending on the type of notification it is.

Let me know if you have questions about this!

3GHA.Library
elokuu 14, 2023, 3:36 pm

>2 kristilabrie: . Can you specify what notifications are sent to main contact email address. Based on testing the circ system I have seen checkout, return and overdue notifications to patrons who do not have an email address in their patron record. Are there others?

4kristilabrie
elokuu 15, 2023, 8:24 am

Are you saying that you're getting notifications intended for patrons, at your email address? If so, would you mind forwarding those notifications to me at kristi AT librarything.com or tinycat AT librarything.com so I can take a closer look?

As for the actual notifications we send out (if I'm recalling correctly; I can dig deeper if you need): admins receive notifications on patron actions, such as when they use the "Check out" or the "Place hold" button, etc. Patrons receive more notifications/confirmations for activity on their account, including when an admin checks items in/out to them from the "Check in/out" page, etc.

Let me know what specific notifications you're concerned about, if you can forward them, and I'll take a closer look! Thanks.

5GHA.Library
elokuu 15, 2023, 11:21 am

>4 kristilabrie: thanks for information. You are right the only notices I received as admin were ones for holds. Appreciate your clearing up my confusion. BTW.. GHA Library goes live with TinyCat on 1 Sept.

6kristilabrie
elokuu 15, 2023, 12:28 pm

Okay, great, happy to help. I hope your back-to-school season is moving along smoothly!