MICROSOFT OUTLOOK 2000 STEP BY STEP is the easiest and fastest way to teach yourself to use the latest version of Microsoft's powerful integrated messaging, scheduling, and information management tool. Work through every lesson to complete the full course, or do individual lessons to learn just the skills you need. Either way, you learn at your optimum pace from the teacher who knows you best--you. With this book and Microsoft Outlook 2000, you'll learn to: Communicate by email--create and receive messages; use the Address Book; send and retract messages; add attachments; manage and organize the Inbox; customize message formats; view and organize messages Organize and work with contacts--search for and display contact information quickly; create distribution lists; track contact activity linked to e-mail, appointment tasks, and documents; use vCard technology to send and receive contact information via the Internet Master your schedule--manage your appointments and calendar; plan and manage meetings and events; take charge of tasks Manage and protect information--archive, import, and export files; use the Journal to log business activities; use Outlook in connection with external networks; provide security for files and e-mail messages This book is approved courseware for the Microsoft Office Specialist Program. Go to: http://www.microsoft.com/learning/mcp/officespecialist/default.mspx