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Ladataan... Pretending You Care: The Retail Employee HandbookTekijä: Norman Feuti
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Kirjaudu LibraryThingiin nähdäksesi, pidätkö tästä kirjasta vai et. Ei tämänhetkisiä Keskustelu-viestiketjuja tästä kirjasta. I've been in retail on and off since 1982 and I must say that he was right on point! ( ) As a retail employee myself, I can guarantee that this book is an accurate and true view of retail jobs. This book will teach you how to deal with your average and sometimes not so average problem customers. Anyone who works in retail has encountered these customers at one time or another. This guide is a must have for anyone who works in retail and feels alone in their experience of the retail job from hell i.e. every retail job there is. näyttää 5/5 ei arvosteluja | lisää arvostelu
Ah, retail. It has lured in the best of us with promises of employee discounts (a sham), the "fun" of working with people (not so much), and flexible hours (don't make me laugh). What we got instead: cranky customers, sadistic managers, idiotic coworkers, and, oh yeah, the hell that is doing inventory. But there are ways to lessen the pain, and this retail handbook will show you how. Inside you'll learn how to handle the crazies (both customers and coworkers), feign product knowledge, and make the best of working the register, all the while, of course, pretending you care. This book takes years of retail experience and condenses it into a guide that is as funny as it is useful. If you work in retail now, have done so in the past, or plan to do so in the future: this is the book for you. Kirjastojen kuvailuja ei löytynyt. |
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