"The best thinking in the agile development community brought to street-level in the form of implementable strategy and tactics. Essential reading for anyone who shares the passion for creating quality software." —Eric Olafson, CEO Tomax "Crystal Clear is beyond agile. This book leads you from software process hell to successful software development by practical examples and useful samples." —Basaki Satoshi, Schlumberger "A very powerful message, delivered in a variety of ways to touch the motivation and understanding of many points of view." —Laurie Williams, Assistant Professor, North Carolina State University "A broad, rich understanding of small-team software development based on observations of what actually works." —John Rusk "A superb synthesis of underlying principles and a clear description of strategies and techniques." —Géry Derbier, Project Manager, Solistic "Alistair Cockburn shows how small teams can be highly effective at developing fit-for-purpose software by following a few basic software development practices and by creating proper team dynamics. These small teams can be much more effective and predictable than much larger teams that follow overly bureaucratic and prescriptive development processes." — Todd Little, Sr. Development Manager, Landmark Graphics "I find Cockburn's writings on agile methods enlightening: He describes 'how to do,' of course, but also how to tell whether you're doing it right, to reach into the feeling of the project. This particular book's value is that actual project experiences leading to and confirming the principles and practices are so...well...clearly presented." — Scott Duncan, ASQ Software Division Standards Chair and representative to the US SC7 TAG and IEEE S2ESC Executive Committee and Management Board and Chair of IEEE Working Group 1648 on agile methods " Crystal Clear identifies principles that work not only for software development, but also for any results-centric activities. Dr. Cockburn follows these principles with concrete, practical examples of how to apply the principles to real situations and roles and to resolve real issues." — Niel Nickolaisen, COO, Deseret Book "All the successful projects I've been involved with or have observed over the past 19 or so years have had many of the same characteristics as described in Crystal Clear (even the big projects). And many of the failed projects failed because they missed something—such as expert end-user involvement or accessibility ...