New Information Delay

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New Information Delay

1GnomonLibrary
tammikuu 17, 2023, 4:15 pm

Greetings All. I'm not sure if this has been mentioned, but has anyone else noticed a delay when a new item displays (in the catalog) after it's been added to the collection? I have to admit being spoiled in the past when a new book displays and is discoverable within minutes after being added. I hope this makes sense. Thanks!

2allyson.laurence
tammikuu 17, 2023, 6:43 pm

I just noticed this today as well. I am working on building my library and just added over a 100 books. They show up in my collection and the admin view, but don't show up on the catalog for my students.

3vangogan
tammikuu 17, 2023, 7:06 pm

Yes, I am experiencing the same thing--added books, but they didn't show up in my library, even though they display as added.

4vangogan
tammikuu 17, 2023, 7:52 pm

Now I looked at my "Recently Added" books, and all 6 books I entered about an hour or so ago have disappeared. What happened?

5Petroglyph
Muokkaaja: tammikuu 17, 2023, 8:40 pm

>4 vangogan:

Weird, indeed. When I look at the books you added to your catalogue this month, the latest I see is a batch of four added on 13/01. So they are not visible to other users, either.

6The_Sheila_Jean_LBL
tammikuu 17, 2023, 9:59 pm

We added 80 books today all through the mobile app. The are visible in the browser version and on the app. However, they do not pull up using any search criteria or keyword in either the app or the browser. Hopefully this is just a lag issue and will be resolved in the next few hours? We will see how things look tomorrow.

7kristilabrie
Muokkaaja: tammikuu 18, 2023, 7:54 am

>1 GnomonLibrary: >2 allyson.laurence: >6 The_Sheila_Jean_LBL: Can you give me 1-2 sample searches that are failing for you to find your book/s? I assume the issue is that the books aren't coming up in searches, but you can still scroll through your catalog on LibraryThing and find them? ETA: Never mind, I'm finding examples!

>4 vangogan: Which books did you add (titles and authors) that disappeared? How did you add them: LibraryThing's "Add books" page, or the LibraryThing App? Do you recall which data source you used? I'll want to dig further into this.

For everyone, can you report around what time you added your books to your library yesterday?

8kristilabrie
tammikuu 18, 2023, 7:55 am

Example: Failed search for https://www.librarything.com/work/24352626/book/233275127 looking by barcode number: https://www.librarycat.org/lib/GnomonLibrary/search/text/4848 (added yesterday)

Okay, we're going to make a quick change/fix and then reindex your libraries! Hold, please.

9allyson.laurence
tammikuu 18, 2023, 8:10 am

>8 kristilabrie: Thank you! I just checked this morning and everything is in order. All the books are are visible/searchable in the catalog. I appreciate the help, my students will be so happy :)

10kristilabrie
tammikuu 18, 2023, 8:19 am

>9 allyson.laurence: Wonderful! Glad to hear it.

>4 vangogan: I fixed your issue: the books were indeed added to your account, but they weren't added to the "Your library" Collection as they should have been (and as we saw on our end in the database). I fixed this—I was able to see your books in the "Recently added" list on your "Add books" page—so they're now all showing up in your catalog.

11allyson.laurence
tammikuu 18, 2023, 8:24 am

>8 kristilabrie: My books (100+) were added around 2pm PST.

12allyson.laurence
tammikuu 18, 2023, 12:10 pm

>10 kristilabrie: Good morning Kristi, I just tried checking out one of the new books. It shows up in the catalog now as available, but when I go to the check in/out button in my admin portal it doesn't appear. It sounds like things might still be reindexing? Is it best to just wait for everything to process in?

13kristilabrie
tammikuu 18, 2023, 12:31 pm

>12 allyson.laurence: Yeah, I checked back with ccatalfo and we hadn't even started the reindexing when you reported at >9 allyson.laurence:! I'm going to check and see where we're at with the reindexing, thanks for your patience.

14wccclibrary
tammikuu 18, 2023, 4:56 pm

Just checking on things....I can search for and find all the actual Books I have entered in the past 2 days, but still cannot search for and find the CD sound recordings I cataloged yesterday afternoon. Kristi, they were all Adventures in Odyssey CDs. I can see them scrolling across the bottom of the church's main search page and can click on and check them out from the scrolling area. However, if I try to search for the same CDs in the search bar, they aren't found.

15vangogan
tammikuu 18, 2023, 6:06 pm

>10 kristilabrie: Thank you--yes, today they are showing in all places that they should be showing! Thanks again.

16The_Sheila_Jean_LBL
tammikuu 18, 2023, 6:10 pm

Hello! It looks like some of you are having some success today with searches. However, a large number of our books show in the list but are not searchable by any field. Nothing comes up. Today we tried to manually add books instead of using the app and they are also not coming up. Any additional thoughts here?

17kristilabrie
tammikuu 19, 2023, 8:21 am

Update: We finished reindexing all the libraries (I believe) last night!

>14 wccclibrary: and >16 The_Sheila_Jean_LBL: You should be all set, now.

18The_Sheila_Jean_LBL
tammikuu 19, 2023, 6:38 pm

Outstanding! Things seem to be searching correctly now. Thanks!