Strange surface damage on Tolkien editions
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Anyone seen this before?
If from reading you will usually just see that effect in a few areas, not evenly spread like that.
>3 Wootle: I agree completely. I live in a highly humid area, and I know what this type of damage looks like, for sure.
(Edit: worth adding, the OP didn't get the books direct from EP, so it may not be anything to do with his storage that caused the problems -- one never knows the history of a book from printer to bookshelf, especially when a publisher may get returns, check them over and re-sell them)
If the defect was limited to just the gold foil stamping on the cover, one could argue a manufacturing defect, sure. The gold foil stamper gets clogged or runs out of gold fluid or whatever - and a quantity of books have poor stamping. They fix the machine and move on. And any good manufacturer would scrap or repair (if possible) the defective product, too.
But didn't the leather of the first two books also look different from the other three? That suggests either a secondary mode of damage/defect and more than likely, the same mode (water ingress) applied to two different materials (gilt and leather). In other words, they more likely shared the same adverse environment than were subject to a manufacturing defect.
Also, on a separate note, I find it highly suspicious that a simple inquiry about those books would evoke such an emotional response as to close one's account. What were they hoping for? Even if everyone commiserated with them and agreed it was 1000% a manufacturing defect - nobody on LT or The Tolkien Guide have any sway over EP customer service.
And finally, the laughable part is, if EP did happen to replace just those two books, odds are they would have a slightly different shade of green, or maybe sit 1-2 mm higher or lower than the other three.
And maybe I've gotten just a little cynical with all the stuff people try to pull online, but honestly, calling a "manufacturer" of some product a couple of years after you received it, presumably, trying to angle for a replacement (which is what he suggested saying they wouldn't "help him," since he didn't have an order number, etc.) when you didn't even order it from them and pay for it yourself seems, well... a little shady.
>9 treereader: "Also, on a separate note, I find it highly suspicious that a simple inquiry about those books would evoke such an emotional response as to close one's account. What were they hoping for? Even if everyone commiserated with them and agreed it was 1000% a manufacturing defect - nobody on LT or The Tolkien Guide have any sway over EP customer service."
I didn't even catch the part about them not having an order number. Did they really admit that in their Tolkien Guide post? What a joke.
I can't see that EP would have done anything in regards to replacing hese books unless they had a known issue with a production run, tbh. From the pictures it just looked totally like moisture damage, and without the OP having a known history for the books prior to him getting them, it would be a hard argument. They could have come to him via a very tortuous route, even if his storage was good and the damage had been set in motion earlier. I'd say they were probably some days where it was humid and the temperature dropped rapidly, and condensation formed and crept between the books. That would kill them in short shrift, even if conditions were generally OK on a day to day basis.
All very odd. I do feel sorry for him. Although on the other hand, he sent me an email telling me off for a post I didn't even write, so my sympathy is limited...
Lol... I guess that would be my fault. Sorry about that. I would gladly have taken the brunt of his umbrage.
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