Who likes to contact Amazon?


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Who likes to contact Amazon?

Tämä viestiketju on "uinuva" —viimeisin viesti on vanhempi kuin 90 päivää. Ryhmä "virkoaa", kun lähetät vastauksen.

heinäkuu 16, 2012, 1:32 pm

This member has been suspended from the site.

heinäkuu 16, 2012, 1:52 pm


heinäkuu 16, 2012, 2:24 pm

This member has been suspended from the site.

toukokuu 17, 2016, 12:18 pm


Looks like both members scanned the barcode, and instead of getting Aliens Love Underpants, got a music CD by the Pussycat Dolls. Googling the isbn gives only the first title, so it seems to be bad Amazon data.

toukokuu 22, 2016, 3:14 pm

What specifically is the ISBN that's returning bad data from Amazon?

Muokkaaja: toukokuu 22, 2016, 8:57 pm

ISBN 1847383602

I separated it here: https://www.librarything.com/work/17779844

Muokkaaja: toukokuu 22, 2016, 9:18 pm

All right, bombs away. Amazon is hit-or-miss with this stuff. I submitted it via my seller account, which may be better or worse than submitting it as a customer. Experience suggests it will get higher priority for processing, but the initial processor that gets it is more likely to be clueless and require a full dental extraction to get things fixed. We'll see how it goes. If it does get fixed and you find out before I do, let me know.

Muokkaaja: toukokuu 25, 2016, 1:46 am

Choice bit of the initial response: "Please note that due to high query volume the response from our retail team might get delayed therefore, I request you to please be patient while a resolution is underway."

The wheels are turning...

Muokkaaja: toukokuu 30, 2016, 5:37 pm

Mm-kay. After a few "we're working on it" replies, they're claiming it can't be fixed and, to make a long story short, they want me to list my copy of the CD (ha!) under a new ASIN to solve the problem -- for me only. I explained the actual scope of the problem and my true reason for writing as clearly and simply as I could. We'll see...
ETA: And yes, I did mention that Amazon has a minority equity stake in LT, so this is, in fact, their problem. :-p

kesäkuu 8, 2016, 12:53 am

Fixed, allegedly. Anyone want to confirm?

kesäkuu 8, 2016, 7:32 am

It must be the barcode itself. Not able to pull any product now using the isbn in Add Books, though googling it still brings up Monsters Love Underpants!

I left a profile message on the member's page weeks ago and she hasn't responded. Not going to worry about it any more.