Charles G. Cobb
Teoksen Making Sense of Agile Project Management: Balancing Control and Agility tekijä
Tietoja tekijästä
Charles Cobb's extensive background is based on a unique combination of more than 18 years of experience in the information technology industry, 10 years of experience in quality management and business process improvement roles, and 3 years of experience in a systems engineering role. He holds a näytä lisää BS from the United States Air Force Academy, an MSEE from Southern Methodist University, an MBA from Northeastern University, as well as a Certificate in Advanced Management from Babson College. Mr. Cobb is one of the Managing Partners of The Business Excellence Group, a consulting organization dedicated to helping companies achieve excellence in their business. He has provided training and consulting services to numerous companies on large worldwide business process improvement efforts involving definition and standardization of business processes based on international quality standards, as well as the design and implementation of information systems. näytä vähemmän
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Jäseniä
Kirja-arvosteluja
Tilastot
- Teokset
- 5
- Jäseniä
- 35
- Suosituimmuussija
- #405,584
- Arvio (tähdet)
- 4.0
- Kirja-arvosteluja
- 1
- ISBN:t
- 16
The key concept around which the book revolves is to define a business in a systems approach. Just like the definition of any other software product, a business has to be defined high-level then drilled down to the process maps and metrics.
The book gives detailed approaches in defining a business system. It starts with defining the business strategy, to business plans, to core processes, to process maps, ending with continuous improvement to maintain excellence in the business system.
I recommend the book for any business owner as well as to business excellence professionals who are willing to achieve excellence rather than only product or service quality that the organization delivers.… (lisätietoja)