Tietoja tekijästä
Jon Anton is with the Department of Consumer Sciences at Purdue University and a researcher in Purdue's Center for Customer-Driven Quality.
Tekijän teokset
Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series) (2nd Edition) (2002) 5 kappaletta
Integrating People with Process and Technology "Gaining Employee Acceptance of Technology Initiatives" (2002) 1 kappale
Managing Web-Based Customer Experiences: Self-Service Integrated with Assisted-Service (2003) 1 kappale
CUSTOMER RELATIONSHIP MANAGEMENT 1 kappale
Merkitty avainsanalla
Yleistieto
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Jäseniä
Tilastot
- Teokset
- 10
- Jäseniä
- 24
- Suosituimmuussija
- #522,742
- ISBN:t
- 13